Draxen

Estimated Shipping Time

North India - 3-5 Business Days

South India - 5-7 Business Days

North East - 5-8 Business Days

West India - 5-7 Business Days

Cancellation

Cancellation can be done within 24 hours or before dispatched message of the order placed. Kindly email us at admin@covermeup.store or call us at our support help line number +919784802278

1) How can I track my order?

You will receive a mail with shipment details. It will include the shipment number-AWB and name of the courier company. You can track your order at their website, or you can also write to us at email - admin@covermeup.store And also track orders from our website.

2) Are there any shipping charges?

We are offering Free delivery across PAN India

3) Do you offer Cash on Delivery?

Yes, we do offer cash on delivery. Cash on delivery (Rs.99 extra).

4) What are the different ways I can order?

You can order online through our website, over email admin@covermeup.store or call us at +919784802278

5) Can I have a different billing and shipping address?

Yes, the billing and shipping address can be different.

6) How can I get in touch with company?

You can email us at admin@covermeup.store or call us at +919784802278

7) Can you expedite my product on priority?

The expedited delivery varies from region to region. If you want us to expedite your product, give us a call at customer support or email us at admin@covermeup.store but it will incur some extra charges.

8) Why is my Shipment Delayed?

We dispatch the items within 2 working days of accepting the request. Your shipment can take 5-6 working days of submitting the request. India is a huge country. Sometimes Shipping delays can be caused by a number of factors, including: weather, Traffic, Port Congestion, Labour Shortage, Supply Chain Issue, Incorrect Documentation, Operation Disruption.

9) How can I Pay for my Order?

We offer safe multiple Payment Options to our customers. We accept COD, Razor Pay, Cash Free Payments. So, you can choose the most suitable payment method for you.

10) It’s very easy to cancel your order on Covermeup. There are multiple ways by which you can confidently and easily cancel your order stated below.

You can drop an email at admin@covermeup.store with the subject " Cancel My Order" and we'll cancel your order as soon as we get your email.

We always make a confirmation call before dispatching your order, so you can change or cancel your order during that call.

You can also directly call us, to cancel your order, during our office hours: 11:00 AM - 08:00 PM on following numbers ✆☎ +919784802278